SSA

Social Security Administration

The Social Security Administration (SSA) administers Social Security programs including retirement, disability, and survivor benefits.

$1.7B
FYFY2026 Contract Spending
~60,000
Employees (Est.)
$14 billion (administrative, FY2024)
Total Budget (Est.)
23% of prime contracts to small business
Small Business Goal

Mission & Overview

To deliver Social Security services that meet the changing needs of the public.
Headquarters:Woodlawn, Maryland
Website:www.ssa.gov
Procurement Office:Office of Acquisition and Grants

Key Programs & Initiatives

  • 1
    Benefits processing systems
  • 2
    IT infrastructure modernization
  • 3
    Customer service operations
  • 4
    Fraud prevention systems
  • 5
    Disability determination

Major Contract Vehicles

Key acquisition vehicles used by SSA for procuring goods and services.

SSA BPAs

Blanket purchase agreements

IT Services

Information technology contracts

Professional Services

Consulting and support

Call Center Support

Customer service operations

Recent Initiatives & Priorities

Current focus areas that may present contracting opportunities.

IT infrastructure modernizationOnline services expansionFraud detection AI/MLCustomer experience improvementDisability determination process improvement

How to Win SSA Contracts

  • Focus on large-scale IT systems experience
  • Build customer service and call center capabilities
  • Understand benefits processing systems
  • Develop data analytics expertise
  • Focus on accessibility and user experience

Recommended Certifications

  • PII and privacy certifications
  • ISO 27001
  • SOC 2 Type II
  • CMMI (for software development)
  • Customer service certifications

Top Industries for SSA

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Contract spending data sourced from USASpending.gov, the official source for federal spending data. Employee counts and budget figures are estimates based on publicly available information.