Security Overview

How we protect your data and maintain platform security

Our Security Commitment

At Bidara, security isn't an afterthought—it's built into every aspect of our platform. We understand that you're trusting us with sensitive business information, and we take that responsibility seriously.

Data Encryption

Encryption in Transit

• TLS 1.3 encryption for all data transfers
• HTTPS enforced across entire platform
• Secure WebSocket connections for real-time features
• Certificate pinning and HSTS headers

Encryption at Rest

• AES-256 encryption for all stored data
• Encrypted database storage
• Encrypted file storage with unique keys
• Encrypted backups and disaster recovery

Infrastructure Security

Cloud Infrastructure

• Google Cloud Platform: Enterprise-grade cloud infrastructure with comprehensive security controls
• Firebase: Google-managed security with enterprise-grade controls
• Multi-Region: Data replication across multiple geographic regions
• DDoS Protection: Built-in protection against distributed attacks

Network Security

• VPC (Virtual Private Cloud) isolation
• Firewall rules and intrusion detection
• Regular security patches and updates
• Monitoring and alerting systems

Access Controls

User Authentication

• Multi-factor authentication (MFA) support
• Secure password requirements
• Session management and timeout
• OAuth integration with Google
• Account lockout protection

Authorization

• Role-based access control (RBAC)
• Workspace-level permissions
• Granular feature permissions
• Document-level access controls
• API key management

Data Privacy & Protection

Zero Cross-Customer Data Sharing

Your proprietary content never leaves your workspace. We maintain strict data isolation between customers, and your sensitive information is never used to benefit other users.

Data Minimization

• Collect only necessary information
• Regular data cleanup and purging
• Anonymization of analytics data
• User-controlled data retention

AI Training Protection

• Your content is never used for general AI training
• Explicit opt-in required for any training data usage
• AI processing occurs in isolated environments
• Right to deletion of any training data

Security Monitoring & Response

Continuous Monitoring

• 24/7 security monitoring
• Automated threat detection
• Real-time alerts and notifications
• Log analysis and anomaly detection

Incident Response

• Defined incident response procedures
• Security team on-call rotation
• Customer notification protocols
• Post-incident analysis and improvements

Compliance & Auditing

Google Cloud Security

Enterprise-grade infrastructure via Google Cloud Platform

GDPR Ready

European data protection rights implemented

CCPA Compliant

California privacy law requirements met

Security Practices

• Regular security assessments of our application
• Code reviews with security considerations
• Dependency vulnerability scanning
• Google Cloud Platform security monitoring

Employee Security

Access Management

• Principle of least privilege access
• Regular access reviews and audits
• Multi-factor authentication required
• Secure development practices

Training & Awareness

• Regular security training
• Phishing awareness programs
• Security incident reporting
• Background checks for key personnel

Security Best Practices for Users

Help Us Keep Your Data Secure

Account Security

• Use strong, unique passwords
• Enable two-factor authentication
• Log out of shared computers
• Monitor account activity

Data Protection

• Be selective about document uploads
• Use workspace permissions appropriately
• Regularly review team member access
• Report suspicious activity immediately

Security Transparency

We believe in transparency about our security practices. If you have questions about our security measures or need more detailed information for compliance purposes, we're happy to help.

Security Questions

For detailed security information or compliance questions:

support@bidara.ai

Report Security Issues

Found a potential security vulnerability?

support@bidara.ai

Response Time: We respond to security inquiries within 48 hours and critical security reports within 4 hours.