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Bidara
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Everything you need to know about using Bidara's AI proposal platform. Search the knowledge base, browse by topic, or reach our team directly.

14 articles·Updated April 2026·Human responses within 24 hours
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Click "Upload RFP & Generate" on your dashboard to open the new proposal flow.

Upload your RFP document (PDF, Word, PowerPoint, Excel, RTF, ODT, plain text, CSV, Markdown, or HTML).

AI analyzes requirements and extracts the key information.

Review and adjust the analysis (recipient info, requirements, eligibility flags, etc.).

AI drafts your full RFP response, grounded in your past proposals and company documents.

Review, edit with the rich-text editor, and collaborate with your team.

Tip. Upload your company documents first so the AI can ground every section in your real past work.

getting-startedrfpai-generation

Go to Settings, Company to add company information and branding.

Upload company documents (capabilities, past performance, etc.).

Go to Settings, Team to manage workspace and invite members.

Invite team members and assign roles: Admin, Editor, Commenter, or Viewer.

Team roles.

  • Admin. Full workspace control. Create and edit proposals. Upload and share documents.
  • Editor. Create and edit proposals. Upload and share documents. Comment on shared content.
  • Commenter. View and comment on shared content. Cannot edit or upload.
  • Viewer. Read-only access to shared content.
    • workspaceteamsetuproles

    Upload these key documents for the strongest AI performance.

    Essential documents.

  • Company capabilities statement.
  • Past performance examples.
  • Technical specifications.
  • Team bios and certifications.
  • Standard operating procedures.

    • Best practices.

  • Use clear, well-formatted documents.
  • Keep documents current and relevant.
  • Include quantifiable achievements.
  • Organize by capability area.
    • documentsai-qualitysetup

    Generation time varies with RFP length, the number of sections, and AI provider latency on the day.

    Rough expectations.

  • Short RFPs: a few minutes.
  • Long, multi-volume RFPs with many sections: longer, sometimes 10-20 minutes.
  • Larger company document libraries add a small overhead during retrieval.

    • To speed things up.

  • Use a stable internet connection.
  • Upload only the most relevant company documents for the opportunity.
  • Use cleanly formatted RFP documents (text-based PDFs, not scans).

    • You can leave the page open or come back later. Drafts continue generating server-side. If a generation has been stuck for over 30 minutes with no progress, please contact support.

    ai-generationperformancetiming

    Several strategies meaningfully improve output quality.

    Document quality.

  • Upload comprehensive company documentation.
  • Use recent, relevant past performance examples.
  • Include specific technical details and metrics.
  • Keep documents well-formatted and organized.

    • RFP preparation.

  • Ensure RFP documents are clear and readable.
  • Highlight key requirements and evaluation criteria.
  • Remove unnecessary pages before upload.

    • AI Improve tool.

  • Use the "AI Improve" button on generated sections.
  • Provide specific feedback on what to enhance.
  • Request concrete examples and quantifiable results.
    • ai-qualitycontent-improvementbest-practices

    Yes. Bidara provides full editing capabilities.

    Rich text editor.

  • Click any section to start editing.
  • Full formatting options available.
  • Add images, tables, and lists.
  • Auto-save prevents data loss.

    • AI Improve.

  • Select text and click "AI Improve".
  • Give specific instructions for enhancement.
  • Preview changes before applying.
  • Maintain your edits while improving content.

    • Tip. Use AI Improve for targeted enhancements rather than wholesale rewrites to preserve quality.

    editingrich-textai-improve

    Bidara uses role-based access control with four levels.

    Admin.

  • Full workspace control and settings management.
  • Can invite, remove, and re-role team members.
  • Can delete proposals and documents.
  • Full access to all proposals and documents.

    • Editor.

  • Create and edit proposals.
  • Upload and share documents.
  • Use AI generation features.
  • Comment on shared content.
  • View all team proposals.

    • Commenter.

  • View shared proposals and documents.
  • Add comments to shared content.
  • Cannot create, edit, or upload.

    • Viewer.

  • View shared proposals and documents only.
  • Cannot edit, comment, or upload.

    • All data is encrypted and access is logged for audit purposes.

    permissionsworkspacesecurityroles

    Bidara accepts most common document formats.

    Supported formats.

  • PDF (.pdf): the most common RFP format.
  • Microsoft Word (.doc, .docx): both legacy and modern.
  • PowerPoint (.ppt, .pptx): presentation files.
  • Excel (.xls, .xlsx): spreadsheets and questionnaires.
  • Rich Text (.rtf) and OpenDocument (.odt).
  • Plain text (.txt), CSV (.csv), Markdown (.md), and HTML (.html).

    • File size limits.

  • Maximum file size: 100MB per file.
  • Combined upload size: 60MB across all files in a single batch.
  • Recommended: under 20MB per file for the fastest processing.

    • Important.

  • Use text-based PDFs (not scanned images). If you only have a scan, run OCR first.
  • Documents must not be password-protected.
  • Remove unnecessary appendices to reduce processing time and improve AI focus.
    • file-formatsuploadlimits

    Upload failures usually have one of a few causes.

    Quick fixes.

  • Check your internet connection.
  • Try a different browser (Chrome recommended).
  • Clear browser cache and cookies.
  • Disable browser extensions temporarily.

    • File issues.

  • Ensure each file is under 100MB and the total upload is under 60MB.
  • Verify file format is supported (PDF, DOC, DOCX, PPT, PPTX, XLS, XLSX, RTF, ODT, TXT, CSV, MD, HTML).
  • Verify the file is not corrupted (try opening it locally first).
  • Remove password protection from documents.

    • Network issues.

  • Try uploading during off-peak hours.
  • Switch to a more stable internet connection.
  • Try incognito or private browsing.

    • Still stuck? Contact support with the error message and file details.

    uploadfile-errorstroubleshooting

    Try these in order.

    Immediate actions.

  • Refresh the page and try again.
  • Check if your session expired (sign out and back in).
  • Verify your internet connection is stable.

    • Document issues.

  • Ensure RFP document is text-based and readable (scans need OCR first).
  • Try a smaller file size (under 20MB recommended for fastest results).
  • Remove special characters from the filename.
  • Confirm the file format is on the supported list (most Office and PDF formats work).

    • Browser issues.

  • Clear browser cache and cookies.
  • Try a different browser (Chrome recommended).
  • Disable ad blockers and extensions.
  • Update your browser to the latest version.

    • Contact support if:

  • The error persists after multiple attempts.
  • You receive a specific error code.
  • Generation starts but never completes.
    • ai-errorsgeneration-failedtroubleshooting

    Session issues are usually browser-related.

    Authentication fixes.

  • Clear all cookies for the site.
  • Sign out completely, then sign back in.
  • Check whether you are signed in on multiple devices.
  • Try incognito or private browsing.

    • Browser settings.

  • Enable cookies and local storage.
  • Disable strict privacy or tracking protection for our domain.
  • Add Bidara to your browser's allowed sites.
  • Update your browser to the latest version.

    • Network issues.

  • VPNs sometimes cause session problems.
  • Corporate firewalls may block authentication.
  • Try a different internet connection.

    • Tip. Use Chrome or Safari for the most stable experience.

    loginsessionauthenticationbrowser

    Bidara works best with modern browsers.

    Fully supported.

  • Chrome 90+ (recommended).
  • Safari 14+.
  • Firefox 88+.
  • Edge 90+.

    • Limited support.

  • Internet Explorer is not recommended.
  • Older browser versions may have issues.

    • For best performance.

  • Enable JavaScript.
  • Allow cookies and local storage.
  • Disable aggressive ad blockers.
  • Keep browser updated.

    • Mobile.

  • iOS Safari 14+.
  • Android Chrome 90+.
  • Full editing features work best on desktop.
    • browsercompatibilityrequirements

    We love hearing from users. Here is how to reach us.

    Feedback widget (fastest).

  • Click the feedback button in the bottom-right corner.
  • Choose your feedback type (bug, feature idea, etc.).
  • We typically respond within 24 hours.

    • Direct email.

  • Send detailed reports to support@infinitegrowventures.com.
  • Include screenshots and steps to reproduce issues.

    • For bug reports, include.

  • What you were trying to do.
  • What actually happened.
  • Browser and device information.
  • Screenshots or error messages.
    • feedbacksupportcontactbugs

    Our response targets.

    Response times.

  • Feedback widget: within 24 hours.
  • Critical bugs: within 4 hours.
  • General questions: within 48 hours.
  • Feature requests: within 1 week.

    • Priority support for.

  • AI generation failures.
  • Data loss issues.
  • Authentication problems.
  • Critical workflow blockers.

    • For urgent issues.

  • Mark your message as "urgent" in the subject line.
  • Clearly describe the business impact.
  • Include your contact information for faster response.
    • supportresponse-timepriority
    Still need help?

    Talk to a human, not a help bot.

    Our team responds to every message. Most replies land within 24 hours, critical bugs within 4. No tier gates, no ticket queues.

    Email support
    Within 4 hours

    Critical bugs

    Generation failures, data loss, auth blockers.

    Within 24 hours

    Feedback & questions

    Anything you submit through the widget or email.

    Within 1 week

    Feature requests

    Triaged into our roadmap with status updates.